Help Desk Software Providers

"Help Desk Software" is software that is designed to power a help desk for a business. Help desk software typically includes a ticketing system which allows customers or users to submit help desk tickets, and which helps to manage the intake and resolution of those tickets by a help desk team.

Help desk software also typically includes reporting and analytics tools to allow help desk supervisors or managers to track response and handling times of tickets.

Help desk software is often a platform, but may be used in conjunction with other tools (such as call center software) to enable a help desk team to service their customers.

At CXspy, we track 4 companies in the Help Desk category. Only a few of these companies are shown below. Subscribers can access details about all 4 companies in the Help Desk