MessageBird Communications Platform as a Service (CPAAS)

Bird.com is a next generation CRM for marketing, sales and payments. Leading brands grow cost-efficiently with Bird through personalized

interactions on Email, SMS, and WhatsApp.

Bird.com offers a A complete marketing, sales, and payments platform: forms, customer data, automation, template management—you name it. And with the platform that powers 5 trillion annual Email, SMS, and payments worldwide you get channels at a fraction of the cost.

The bird.com communication platform helps businesses streamline conversations through their customers’ preferred channels — like WhatsApp, Email, SMS, Voice, WeChat, Messenger, Instagram - and build powerful and engaging experiences. Bird's out of the box functionality and omnichannel expertise tips the scales for knowledge workers and helps them be productive right away, with tools to build great marketing campaigns, customer service experiences, or automated business processes.

Headquartered in Amsterdam, Bird processes over 5 trillion+ messages, calls, and emails for over 29k+ customers such as; Google, Facebook and Uber across channels like WhatApp, Email, SMS, and many more. Founded in 2011, the company employs over 800 people.

Bird.com (which rebranded from MessageBird), is now established as a cutting-edge CRM platform catering to Marketing, Sales, and Payments. Its innovative solutions support over 5 trillion annual messages, leveraging channels like Email, SMS, and WhatsApp.

For businesses evaluating Bird.com, the primary features and services offered include:

1. **Comprehensive CRM Capabilities**: Bird.com operates as a next-generation CRM tool designed to facilitate end-to-end customer relationship management.

2. **Multi-channel Messaging**: Empowering companies to communicate with their audience via Email, SMS, and WhatsApp, Bird.com stands out for its multi-channel messaging capability.

3. **Customization and Scalability**: With a focus on personalization, Bird.com offers services that are tailored to meet the unique requirements of each business. This includes assistance with migration, scalability to accommodate growth, and optimization of processes for increased efficiency.

4. **Expert Support**: Users of Bird.com gain the advantage of having direct access to a team of experienced professionals.

Bird.com offers "contact-based" pricing which is based on the number of contacts targeted on a monthly basis. For 3,000 contacts a month, the cost is $45/month.

Customers of bird.com (which used to be named MessageBird) include:

-Scaled Agile, Inc.

-Yoco

-Hercales sports club

-Urbanic

-Aljazeera

-Compara

-Houm

-Aramex

-Matahari

-Open Nederland

-BukuWarung

-Ovo Engergy

-Ralali.com

-Genesys

-eventbrite

-PagerDuty

-Zillow